Privacy Policy | Dakeya Bike

At Dakeya Bike, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you interact with our website, mobile application, products, and services (collectively, the “Services”).

Please read this policy carefully. By accessing or using our Services, you agree to this Privacy Policy. If you do not agree, please do not use our Services.

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Contact Information

If you have any questions or concerns about this Privacy Policy, you can reach us at:
📧 Email: info@dakeyabike.com

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1. Information We Collect

1.1 Information You Provide to Us

We collect personal data that you provide directly when you:

Create an account
Make a purchase
Subscribe to our newsletter
Contact customer support
Participate in surveys, contests, or promotions
Post reviews or comments

Collected information may include:

Identity Data: Name, username, password
Contact Data: Email address, phone number, shipping and billing address
Financial Data: Payment information (e.g., credit card details)
Transaction Data: Order history, purchase details
Profile Data: Preferences, feedback, survey responses
Communication Data: Inquiries and customer service interactions

1.2 Information We Collect Automatically

When you access our Services, we automatically collect:

Device Information: Device type, operating system, browser type
Usage Data: IP address, pages visited, session duration, click patterns
Location Data: General location based on IP address
Behavioral Data: Scrolling and interaction patterns

1.3 Information from Third Parties

We may receive personal data from:

Business partners
Social media platforms
Payment processors
Advertising and analytics providers

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2. How We Use Your Information

We use your information to:

Process and fulfill orders, payments, and returns
Create and manage your account
Provide customer support and technical assistance
Personalize your experience with our Services
Develop and improve products and Services
Conduct research and analytics

We also use your data for:

Transactional communications (order updates, account notices)
Marketing communications (with your consent)
Security purposes (fraud prevention, legal compliance)

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3. Legal Basis for Processing

We process personal data based on:

Performance of a contract (e.g., processing orders)
Legitimate business interests (e.g., service improvements)
Your consent (e.g., marketing communications)
Compliance with legal obligations

You may withdraw your consent at any time by contacting us.

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4. Cookies and Similar Technologies

4.1 What Are Cookies?

Cookies are small data files stored on your device. We use cookies to:

Remember your preferences
Analyze website traffic and usage patterns
Personalize content and ads
Enhance social media functionality

4.2 Types of Cookies

Essential Cookies: Necessary for core functionality
Functional Cookies: Personalize your experience
Analytics Cookies: Help us understand visitor interactions
Advertising Cookies: Deliver targeted advertisements
Social Media Cookies: Enable sharing via social platforms

4.3 Managing Cookies

You can manage cookies through your browser settings or opt out of analytics via:

Google Analytics Opt-out Browser Add-on
Facebook Ad Preferences

Note: Disabling cookies may impact your experience on our Services.

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5. How We Share Your Information

We may share your personal data with:

5.1 Service Providers

Third-party vendors who support:

Payment processing
Order fulfillment and shipping
Customer service
Marketing and advertising
Analytics and hosting

All vendors are contractually obligated to protect your data.

5.2 Business Transfers

In the event of a merger, sale, or acquisition, your personal data may be transferred.

5.3 Legal Requirements

We may disclose data to comply with legal obligations or protect rights, property, and safety.

5.4 With Your Consent

We share information when you give us explicit permission.

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6. International Data Transfers

Your information may be processed outside your country of residence. For EEA and UK residents, we ensure appropriate safeguards, including:

Standard Contractual Clauses (SCCs)
Binding Corporate Rules (BCRs)

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7. Data Security

We use administrative, technical, and physical measures to protect your information. However, no internet transmission is 100% secure; you transmit data at your own risk.

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8. Data Retention

We retain your personal data based on:

The type of data
The purpose of processing
Legal and regulatory requirements

Typical retention periods:

Account data: While active + 2 years
Transaction records: 7 years
Communications: 3 years
Marketing preferences: Until you withdraw consent

Afterward, we securely delete or anonymize your data.

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9. Your Privacy Rights

9.1 Rights for All Users

Access: Request access to your data
Correction: Request correction of inaccurate data
Deletion: Request deletion under certain conditions
Opt-Out: Unsubscribe from marketing at any time

9.2 Additional Rights for EEA and UK Residents

Data portability
Restriction of processing
Objection to processing
Withdraw consent

9.3 California Residents (CCPA & CPRA)

Right to know, delete, and opt-out of data selling/sharing
Right to non-discrimination for exercising your rights
Right to limit use of sensitive information

9.4 How to Exercise Your Rights

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10. Children’s Privacy

Our Services are not intended for children under 16. We do not knowingly collect data from children. If you believe a child has provided personal data, please contact us.

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11. Third-Party Links and Services

Our Services may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

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12. Do Not Track Signals

Currently, we do not respond to Do Not Track (DNT) signals from web browsers.

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13. Changes to This Privacy Policy

We may update this policy periodically. Significant changes will be communicated via the website or email.
We encourage you to review this Privacy Policy regularly.

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14. Contact Us

If you have questions or wish to exercise your privacy rights, contact us:
📧 Email: info@dakeyabike.com

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✅ This updated Privacy Policy is much more professional, easy to read, and SEO-friendly, using keywords like:

Dakeya Bike Privacy Policy
How We Protect Your Information
Data Collection Practices
Customer Privacy Rights
GDPR, CCPA Compliance