Fast & Free Shipping on Every Order
At Dakeya Bike, we are committed to offering the best shipping experience to customers worldwide. We ship daily across the USA and internationally through third-party services, delivering every order with care, speed, and reliability.
Free Shipping Details
Enjoy FREE shipping on all orders:
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Complete Electric Bikes
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eBike Accessories
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Spare Parts
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Any order size
There are no hidden fees—only fast, reliable delivery!
Delivery Times
We ensure your orders reach you quickly:
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Processing Time: 1–2 business days
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Shipping Time: 5–7 business days via FedEx or UPS
Note: Delivery times may vary due to external factors such as COVID-19.
Shipping Method and Carriers
All orders are shipped via trusted carriers:
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FedEx and UPS
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Fully trackable shipping
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Reliable handling and delivery
eBike Battery Shipping
Due to shipping regulations, your battery might ship separately. If so:
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A separate tracking number will be provided.
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Both packages usually arrive within a similar timeframe.
This ensures faster and safer delivery for your eBike.
Order Tracking
Once your item ships, you will receive a tracking email.
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Please allow time for the tracking link to update once the carrier scans the shipment.
International Shipping Information
While we do not ship internationally directly, you can arrange third-party shipping:
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All import duties and taxes are your responsibility.
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Warranty coverage is not available outside the USA.
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We cannot assist with additional international shipping documentation.
Return Shipping Policy
To return an item, please ship it to:
Dakeya Bike
212 E Monterey Ave
Pomona, CA 91767
Attn: Jett Andy
Phone: (626) 380-5426
Return notes:
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Return shipping costs are the customer's responsibility.
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Shipping charges are non-refundable.
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We recommend trackable shipping services with insurance.
Important Address Information
We cannot ship to:
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PO Box addresses
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APO/FPO military addresses
If a PO Box address is entered, cancellation fees (up to $300) may apply.
Lost or Stolen Package Policy
Dakeya Bike is not liable for lost or stolen packages after delivery is confirmed. To prevent issues:
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Arrange for someone to receive the package.
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Provide detailed delivery instructions if needed.
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Choose secure delivery locations.
Legal and Compliance Notice
All customers are responsible for understanding and following local eBike laws and regulations.
Pre-Order Deliveries
For pre-orders:
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Estimated shipping dates are listed on product pages.
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We will keep you updated via email about any timeline changes.
Delivery for Large Items
Large items, like electric bikes:
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Will be delivered to your ground-level entrance.
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Carriers are not required to carry items upstairs or indoors.
Please arrange help if needed for larger packages.
Need Assistance?
If you have questions about shipping, tracking, or returns, contact us:
📧 info@dakeyabike.com
