My son purchased this bike with his own money and its been one issue after another, its almost as though we got a lemon bike or something. While customer service has been responsive they have not really been helpful at all and just keep coming back with more questions. They even accused my son of being in an accident until I sent photos of his full bike to show that is not at all tbe case ans things just keep breaking or malfunctioning one item at a time. My father passed away unexpectedly shortly after we purchased the bike so missed the return window. It has been very frustrating all the back and forth with Dakeyabike with no resolution. We purposely purchased from them directly expecting that it would make things easier in a situation like this but that is not the case at all. Very disappointing after doing much research and seeing such good reviews.
